Zsoldier's Rant
Plain and Simple
Wednesday, February 17, 2010
Comcast soon to be XFinity and update to outage tracker
Comcast is rebranding themselves as xfinity. Why? Probably because the Comcast name has become synonymous with horrible service. Evident to the point where I was pissed off enough to blog about it. BUT, the upside, Comcast made the effort to contact me and setup an appointment on the weekend, which was a nice change from their 'no weekend' truck roll policy. The technician was prompt and replaced my eMTA (cable modem with phone line capability). After replacing it, everything has been working great, even better than before. The one thing I wish they would change about their policies, is the lack of cable card and eMTA self-installations / replacements. This seems to hold true for most cable providers, though I don't have the foggiest idea as to why. I can understand some people don't understand what a "mac" address is, but I'm assuming those are the type of people who don't mind getting a technician to come out to their residence.
Anyway, just to be fair to Comcast, I thought I'd post a follow-up to say all is good @ this time. And good luck with the rebranding.
Thursday, June 25, 2009
Comcast Outage Tracking 2009-06-24
Image via CrunchBase
06/24/2009 10:21pm - Comcast contacted, automated message stated outage was known, pressed 1 to be contacted when problem resolved.
06/25/2009 9:02am - Received automated call stating issue resolved.
Total Time to Resolution: 10 Hours, 41 minutes.
Comcast is off to great start, uptime percentage: 99.87%
Based on ((24hrs x 365 days) - (Downtime)) / (24hrs x 365 days)
Wednesday, March 04, 2009
Amazon's Kindle for the iPhone

Monday, January 05, 2009
Hotcakes, Apples, and ...Rice Cooker!?

Thursday, January 01, 2009
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